CRSM Sungai Petani – Terms and Conditions

1. Introduction Welcome to the CRSM Sungai Petani online platform. By accessing this website or making a donation, you agree to be bound by these Terms and Conditions. CRSM Sungai Petani is a volunteer-driven, non-profit organization dedicated to providing crisis relief and humanitarian aid to those in need within the Sungai Petani region and beyond.

2. Eligibility By using this service, you represent that you are at least 18 years of age. If you are under 18, you may only use this service with the involvement and consent of a parent or legal guardian.

3. Donation Terms

• Voluntary Nature: All donations are made voluntarily and without any expectation of material return.
• Non-Refundability: In line with standard charitable practices, all donations are non-refundable once the transaction is completed.
• Currency: All transactions are processed in Malaysian Ringgit (MYR).
• Allocation of Funds: CRSM Sungai Petani reserves the right to allocate funds where they are most needed. While we honor donor intent for specific campaigns (e.g., flood relief), any surplus funds will be directed to our General Relief Fund to support ongoing disaster preparedness and community aid.

4. Official Receipts and Tax Exemption

• E-Invoicing: In compliance with LHDN requirements (effective 2024/2025), donors must provide their full name (as per NRIC/Passport), NRIC/Passport number, and Tax Identification Number (TIN) to receive an official tax-exempt receipt or e-invoice.
• Accuracy: It is the donor's responsibility to provide accurate information. CRSM cannot be held liable for rejected tax claims due to incorrect data provided by the donor.

5. User Conduct and Content

• You agree not to use this platform for any unlawful purpose or to post content that is defamatory, infringing, or harmful.
• All materials, including logos, images of relief missions, and text, are the intellectual property of CRSM Sungai Petani and may not be used for commercial purposes without written consent.

6. Limitation of Liability CRSM Sungai Petani strives to provide accurate updates on our relief efforts. However, we do not guarantee that the website will be error-free or uninterrupted. CRSM and its volunteers shall not be held liable for any direct or indirect damages arising from your use of the site or your donation.

7. Privacy and Data Protection Your personal data is handled in accordance with the Personal Data Protection Act (PDPA) 2010. We collect information solely for the purpose of processing donations, issuing receipts, and providing updates on our charity work. We do not sell or share your data with third parties for marketing purposes.

8. Governing Law These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Malaysian courts.

9. Contact Information For any inquiries regarding donations or our terms, please contact us:

• Email: sungaipetanicrsm@gmail.com
  
• Address: CRSM Sungai Petani, 312，Tkt Bawah ,Jalan Kuala Ketil Sungai Petani, Sungai Petani, Kedah, Malaysia.
  

马华志工团（CRSM）双溪大年 – 服务条款与细则

1. 简介 欢迎访问马华志工团（CRSM）双溪大年在线平台。一旦您访问本网站或进行捐款，即表示您同意接受本条款与细则的约束。CRSM 双溪大年是一个由志愿者驱动的非营利组织，致力于为双溪大年及周边地区的弱势群体提供危机救助和人道主义援助。

2. 资格说明 使用本服务即表示您已年满 18 岁。如果您未满 18 岁，则必须在父母或法定监护人的参与和同意下使用本服务。

3. 捐款条款

• 自愿性质： 所有捐款均为自愿性质，捐款者不应期待任何物质回报。
• 不可退还性： 根据慈善机构的标准惯例，捐款交易一旦完成，恕不退还。
• 交易货币： 所有款项均以 马来西亚令吉 (MYR) 进行结算。
• 资金分配： CRSM 双溪大年保留将资金分配至最急需项目的权利。虽然我们会优先尊重捐款者对特定项目（如：水灾救援）的意愿，但任何剩余资金将被拨入“普通救助基金”，用于日常防灾准备及社区援助。

4. 官方收据与税务减免

• 电子发票 (e-Invoice)： 为配合马来西亚内陆税收局 (LHDN) 的最新规定，捐款者若需申请免税收据或电子发票，必须提供完整信息：姓名（须与身份证/护照一致）、身份证号码/护照号码 以及 税务识别码 (TIN)。
• 信息准确性： 确保所提供信息的准确性是捐款者的责任。若因提供信息错误导致扣税申请被拒，CRSM 概不负责。

5. 用户行为与版权说明

• 您同意不将本平台用于任何非法用途，且不得发布诽谤、侵权或有害的内容。
• 本平台上所有的材料（包括标志、救援行动照片、文字内容等）均为 CRSM 双溪大年的知识产权，未经书面许可，不得用于商业用途。

6. 免责声明 CRSM 双溪大年致力于提供最真实的救援进度更新。然而，我们不保证网站运行完全无误或从不中断。CRSM 及其志愿者不对因使用本网站或捐款过程中产生的任何直接或间接损失承担法律责任。

7. 隐私与数据保护 (PDPA) 您的个人资料将根据 2010 年个人资料保护法 (PDPA) 进行处理。我们收集信息的目的仅限于处理捐款、开具收据以及发送慈善工作进展通知。我们承诺不会将您的资料出售或分享给第三方用于营销目的。

8. 准据法 本条款与细则受 马来西亚法律 约束。任何由此产生的争议均应提交至马来西亚法院审理。

9. 联系方式 如有任何关于捐款或条款的疑问，请联系我们：

• 电邮： sungaipetanicrsm@gmail.com
• 地址： CRSM Sungai Petani, 312，Tkt Bawah ,Jalan Kuala Ketil Sungai Petani, Sungai Petani, Kedah, Malaysia.